Service Agreement (Public Offer)
Effective Date: October 24, 2025
Company: Jumbos
Website: https://jumboslearning.site
Email: info@jumboslearning.site
1. General Provisions
1.1. This Service Agreement (hereinafter — the “Agreement”) constitutes a public offer made by Jumbos, available on the website, to any individual or legal entity (hereinafter — the “Customer”) wishing to use the Company’s services or purchase goods through the website.
1.2. This Agreement regulates the terms and conditions under which Jumbos provides its online services and products through the website.
1.3. By visiting, registering, purchasing, or otherwise using the website, the Customer fully and unconditionally accepts (i.e., agrees to) the terms of this Agreement.
1.4. The Company reserves the right to modify this Agreement at any time without prior notice. Updates take effect immediately upon publication on the website.
2. Subject of the Agreement
2.1. Jumbos provides services related to the sale, delivery, and online presentation of interactive children’s toys and other related products (collectively, the “Services”) through the website.
2.2. The Customer agrees to use the Services in accordance with this Agreement and applicable online commerce practices.
2.3. The Company may cooperate with third-party logistics, payment, or marketing partners to ensure proper and timely delivery of the Services.
3. Procedure for Service Provision
3.1. The Customer places an order for goods or services through the Company’s website.
3.2. Once the Customer submits an order, the Company confirms its receipt electronically (via email or on-screen confirmation).
3.3. Services are considered provided once the Company completes all necessary actions related to processing, packaging, and shipping, and the Customer receives the ordered goods.
3.4. The Customer agrees to provide accurate personal and contact information required for order processing and delivery.
3.5. The Company may suspend or cancel Services in cases of:
Violation of this Agreement by the Customer;
Technical issues, suspected fraud, or force majeure circumstances.
4. Service Fees and Payment Procedure
4.1. The prices of goods and services are listed on the website in the relevant product descriptions.
4.2. Payment must be made in full and in advance using the online payment methods available on the website.
4.3. All financial transactions are processed securely through certified third-party payment systems. The Company does not store sensitive payment information such as card numbers or CVV codes.
4.4. The Company reserves the right to change prices at any time. Price changes do not apply to orders already confirmed and paid for by the Customer.
4.5. In case of an error in pricing or product description, the Company may cancel the order and refund the Customer in full.
5. Rights and Obligations of the Parties
5.1. The Company undertakes to:
Provide Services in accordance with this Agreement and product descriptions on the website;
Ensure proper quality and timely delivery of goods;
Protect the confidentiality of Customer data;
Respond to Customer inquiries and complaints within a reasonable period.
5.2. The Customer undertakes to:
Provide truthful and accurate information necessary for order processing;
Pay for the Services in accordance with Section 4 of this Agreement;
Use the website and its content lawfully and responsibly.
5.3. The Company has the right to:
Modify or suspend Services;
Refuse to provide Services to any Customer in cases of suspected fraud, abuse, or violation of this Agreement.
5.4. The Customer has the right to:
Receive ordered goods in proper condition;
Request returns, replacements, or refunds in accordance with the Company’s policies;
Contact customer support for any questions related to Services.
6. Liability of the Parties
6.1. The Company is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or Services.
6.2. The Company’s total liability is limited to the total amount paid by the Customer for the specific order in question.
6.3. The Customer bears full responsibility for the accuracy of information provided when placing an order.
6.4. The Company is not responsible for delays or failures caused by circumstances beyond its control (including but not limited to technical issues, delivery service errors, or force majeure).
7. Dispute Resolution Procedure
7.1. All disputes, claims, or disagreements related to this Agreement shall be resolved, first and foremost, through negotiations and written communication between the parties.
7.2. If an amicable resolution cannot be reached, the dispute shall be resolved in accordance with generally accepted online commerce practices.
7.3. Both parties agree to cooperate in good faith to prevent and resolve conflicts efficiently.
8. Confidentiality and Personal Data Protection
8.1. The Company processes Customer personal data in accordance with its Privacy Policy, available at.
8.2. The Customer consents to the processing of their personal data for the purpose of fulfilling orders and providing Services.
8.3. The Company applies appropriate technical and organizational measures to protect Customer data from unauthorized access, alteration, disclosure, or destruction.
8.4. The Customer may request access to, correction, or deletion of their personal data by contacting the Company at info@jumboos.website.
9. Other Terms
9.1. This Agreement constitutes the full and complete understanding between the Company and the Customer and supersedes any prior verbal or written agreements.
9.2. The invalidity of any clause of this Agreement does not affect the validity of its other provisions.
9.3. The Company may include links to third-party websites. Such links are for informational purposes only, and the Company is not responsible for the content or practices of third-party websites.
9.4. All notifications, messages, and communications between the Company and the Customer shall be carried out electronically, via email or through the website interface.
9.5. This Agreement remains in force until either party terminates the relationship in accordance with the terms set forth herein.
10. Contact Information
Company Name: Jumbos
Website: https://jumboslearning.site
Email: info@jumboslearning.site
Effective Date: October 24, 2025